Terms of Service

Welcome to the AMKOV website.

These Terms of Service explain the rules for using this website and any related services, features, product pages, contact forms, support tools, and account functions offered through the website.

These terms apply to all visitors, customers, account holders, distributors, business buyers, and anyone else who uses the website.

If you do not agree with these terms, please do not use the website.

Who We Are

In these terms, "AMKOV," "we," "our," and "us" mean Shenzhen Amkovery Technology Co., Ltd.

In these terms, "you" and "your" mean any person or business using this website.

Acceptance of These Terms

By using this website, you confirm that:

• You are legally able to agree to these terms;
• The information you provide is true and accurate;
• You will use the website only for lawful purposes;
• You will not misuse the website, our products, or our services.

If you use the website on behalf of a company or organization, you confirm that you have authority to accept these terms for that company or organization.

Who Can Use the Website

You may use this website for:

• Browsing products and product information;
• Making inquiries;
• Creating and managing an account;
• Placing or requesting orders where available;
• Contacting us for support, after-sale service, or distribution inquiries;
• Downloading manuals or other materials where available.

You must not use this website in any way that is unlawful, harmful, misleading, abusive, or disruptive.

Account Registration and Account Security

Some parts of the website may require registration, login, email verification, phone verification, or account authentication.

If you create an account, you agree to:

• Provide complete and accurate information;
• Keep your login details secure;
• Not share your account with unauthorized persons;
• Notify us promptly if you suspect unauthorized access to your account.

You are responsible for activity carried out through your account unless the activity happened because of our own security failure.

We may suspend or close an account if we reasonably believe that the account is being used in a way that violates these terms, harms the website, harms other users, or creates legal or security risks.

User Guidelines

When using this website, you agree that you will not:

• Post false, misleading, or harmful information;
• Attempt to break, test, or bypass website security;
• Use bots, scraping tools, or automated systems without written permission;
• Upload viruses, malware, or malicious code;
• Interfere with the normal operation of the website;
• Copy, republish, or misuse product images, text, manuals, or branding without permission;
• Use the website in a way that violates any law or third-party rights.

You also agree not to misuse support channels, forms, phone numbers, email addresses, or messaging tools.

Product Information

We try to keep all product descriptions, specifications, images, availability, and other information accurate and up to date.

However:

• Some product images may be for illustration purposes only;
• Colors and appearance may vary depending on screens, batches, or updates;
• Product availability may change without notice;
• Specifications may be updated for quality, supply, compliance, or design reasons.

Nothing on this website guarantees that every product will always be available in every market.

Orders, Quotes, and Payment

If the website allows orders, requests for quotes, or purchasing steps, the following rules apply:

• All orders are subject to review and acceptance;
• We may refuse or cancel an order for legal, stock, pricing, fraud, shipping, or technical reasons;
• Prices, taxes, shipping costs, duties, and payment terms may be shown on the product page, checkout page, invoice, quotation, or order confirmation;
• You must provide correct billing, shipping, and contact details.

A submitted order request does not become final until it is accepted by us.

If there is a pricing or technical error, we may correct it before processing the order or cancel the affected order and notify you.

Shipping, Delivery, and Risk

Shipping times are estimates unless we clearly state otherwise in writing.

Delays may happen because of customs, carriers, weather, stock limits, production schedules, public holidays, regulatory checks, or other events outside our reasonable control.

Unless a different rule is stated in your invoice, quotation, or written sales agreement, risk in the product passes according to the delivery terms stated in the order documents.

You are responsible for providing a correct delivery address and for receiving the shipment on time.

Returns, Support, and After-Sale Service

For returns, defects, technical questions, or after-sale issues, please contact us using the support details listed at the end of these terms.

Specific warranty, return, repair, replacement, or after-sale conditions may depend on:

• The product type;
• The place of purchase;
• The distributor or reseller involved;
• The written warranty or sales documents provided with the order.

If separate product-specific or order-specific terms apply, those additional terms will also apply.

Intellectual Property

All content on this website is owned by AMKOV or used with permission, unless otherwise stated.

This includes, without limitation:

• Brand names;
• Logos;
• Product names;
• Product descriptions;
• Manuals;
• Images;
• Videos;
• Graphics;
• Website layout;
• Text;
• Downloads;
• Software elements.

You may view and use website content for personal, internal business, or purchasing-related purposes only.

You may not copy, modify, distribute, publish, sell, or reuse any website content without our prior written permission.

Third-Party Links and Services

This website may include links to third-party websites, platforms, payment providers, communication tools, or social services.

We do not control third-party websites and are not responsible for their content, policies, availability, or actions.

Your use of third-party services is at your own risk and may be subject to separate terms and privacy policies.

Privacy and Cookies

Your use of this website may involve the collection and use of personal data, technical information, and cookie-related data.

By using the website, you understand that cookies and similar technologies may be used for essential website operation, analytics, functionality, and advertising-related purposes, as described by the site's cookie notice. (amkov.com)

Please read our Privacy Policy and Cookie Policy together with these terms.

Disclaimer of Warranties

To the fullest extent allowed by law, the website is provided on an "as is" and "as available" basis.

We do not guarantee that:

• The website will always be available.
• The website will always be error-free.
• Every product page will always be complete or current.
• The website will be free from interruptions, bugs, or security incidents.

We make no guarantee that the website will meet every user's specific expectations or business needs.

Nothing in this section limits any consumer rights that cannot legally be excluded.

Limitation of Liability

To the fullest extent allowed by law, AMKOV will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to:

• Your use of the website;
• Your inability to use the website;
• Delays or interruptions;
• Data loss;
• Unauthorized access;
• Third-party conduct;
• Product misuse;
• Reliance on website information.

If we are found liable for any claim related to the website, our liability will be limited to the amount you paid us directly for the relevant product or service, if any, to the extent permitted by law.

Nothing in these terms excludes liability that cannot legally be excluded.

Right to Change These Terms

We may update, revise, replace, or remove parts of these Terms of Service at any time.

When we make material changes, we may post the updated version on this page with a new "Last updated" date.

Your continued use of the website after the updated terms are posted means you accept the revised terms.

For this reason, you should review these terms from time to time.

Suspension or Termination

We may suspend, restrict, or terminate access to the website or any account if:

• You breach these terms;
• We suspect fraud, abuse, or unlawful activity;
• Continued access creates a security, legal, or operational risk;
• We are required to do so by law or regulation.

Termination will not affect any rights or obligations that arose before the termination date.

Governing Law and Dispute Resolution

These Terms of Service are governed by and interpreted under the laws of the People's Republic of China, without regard to conflict-of-law rules. This choice is based on the company's published Shenzhen business location and site registration context. (amkov.com)

Any dispute arising from or related to these terms or the use of the website will first be handled through good-faith discussion.

If a dispute cannot be resolved by discussion, it will be submitted to a court or other legally competent authority with jurisdiction over the registered location of AMKOV, unless mandatory law requires otherwise.

Contact Information

If you have questions about these Terms of Service, or if you need support, after-sale help, or account assistance, you may contact AMKOV at:

Entire Agreement

These Terms of Service, together with any applicable Privacy Policy, Cookie Policy, product-specific terms, written warranty terms, invoices, quotations, or order confirmations, form the entire agreement between you and AMKOV regarding your use of the website.

If any part of these terms is found unenforceable, the remaining parts will still remain in effect.

If you publish this, the most important final step is a legal review in China to confirm the governing law, dispute venue, warranty wording, and any consumer-rights language for the countries where AMKOV sells.