The Perfect Combination of Intelligence And Vision

Home > Services > FAQ
Q: Where can I get the correct APP for your cameras?

A:

Please find in Services/App Page.

Q: Where can I buy your products?

A:

Most of our products are sold by our distributor via Amazon. Or you can find on gearbest.com, ex.com, tomtop.com etc. Or contact us if you cannot find the buying link.

Q: How can I be your distributor?

A:

Please contact us or write an email to amkov[at]amkov.com for more discussion.

Q: Why I cannot get a reply from you?

A:

Normally, we reply with 72 hours (holiday will be delay of replying). Please make sure your email is sent to a related correct email address and put our email into your whitelist.

Q: Why date and time cannot be shown on photos and videos?

A:

There is option in camera menu to turn on/off date and stamp, please set it on

Q: Where can I get a User Manual for your cameras?

A:

Please find in Services/Manual Page

Q: What kind of Adapter should I use to charge your cameras

A:

We suggest to use 5V/1Apower adapter or connect to PC to charge it. Charge time will be long if use adapter less than 1A